The second-hand marketplace Members Express Frustration About Sizing Changes
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
This online marketplace has revised its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Social Media Response
Numerous buyers and vendors have taken to social media saying Vinted listings now show a different size category versus the original listing due to the recalibration.
The company said the updated approach better aligns with other platforms.
They have suggested members to check their listings and adjust the sizing manually when needed, resulting in member annoyance.
Size Classification Updates
Earlier, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, from Glasgow, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Manual Updates
A different user, from Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The platform boasts over 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: last year, the service retracted a modification regarding delivery choices after backlash from users.